FITNESS COORDINATES LTD PRIVACY POLICY

General Data Protection Regulation (GDPR), May 2018

Fitness Coordinates Ltd is committed to respecting your privacy and to complying with applicable data protection and privacy laws. This privacy policy, together with our Terms and Conditions, sets out the basis on which any personal data we collect from you or that you provide to us will be processed and used.

The UK GDPR sets out principles that are factored into our approach to processing personal data. These include:

Lawfulness, fairness and transparency,
Purpose limitation,
Data minimisation,
Accuracy,
Storage limitation,
Integrity and confidentiality (security),
Accountability.

You can visit our website without disclosing any personally identifiable information about yourself (although please note we may use cookies and collect other non-personally identifiable information about your browsing activity).

If you do submit personal information you can be assured that we will only use your personal information to support your continuing relationship with Fitness Coordinates Ltd.

We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

WHAT INFORMATION DO WE HOLD?

Information you give us. We endeavour to collect and use your personal information only with your knowledge and consent and typically when you make enquiries, use our services, request product information or when you respond to communication from us, for example, questionnaires.

The type of personal information we may collect could include, for example, your name, postal address, personal description, telephone number, email address and debit/credit card information, as well as lifestyle and other information that you have told us about your health and training habits on registration or through questionnaires, to help us ensure we provide the best care and service we can.

Information we collect about you. With regards to each of your visits to our site we may automatically collect technical information, including the Internet Protocol (IP) address and/or information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from out site, page response times and products you viewed or searched for.

Information we receive about you. From time to time, third parties we work closely with (for example, payment and delivery services) may provide information about you to us.

WHY DO WE HOLD DATA?

Personal data is collected and used for a variety of reasons:

To carry out our obligations arising from any contracts entered into between you and us to provide you with information, products and services you request from us.
To give you information about community news and other services we offer that are similar to those you've already purchased or asked us about.
To let you know of changes to our service.
To ensure the content of our site is presented in the most effective way for you and your device.
To give you information about goods and services we feel may interest you.

HOW WILL WE USE YOUR DATA?

If you're an existing customer, we'll only contact you using electronic means (email or text) with information about community news or services similar to those that were the subject of a previous sale to you.

We will use your data:

As part of our efforts to keep our site safe and secure.
To administer our site for internal operations, including troubleshooting, data analysis, research, statistical and survey purposes.
To improve our site to ensure it is presented in the most effective manner for you and your device.

WHERE DO WE STORE YOUR PERSONAL DATA?

We're committed to hold your personal data securely. Only authorised individuals that need to see the data can access it. We may store your information on computers (hard drives, cloud-based storage) and secure servers. All computers that store any personal information are password protected.

Unfortunately, the transmission of information via the internet is not completely secure. Although we'll do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we've received your information, we will use security features to try and prevent unauthorised access.

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR DATA?

Our legal basis for processing your personal data is different depending on the purpose it was collected for. The following list covers the main types of data we hold, for a full list please contact us.

Data collected to keep you informed about community news and other services we offer that are similar to those you've already purchased or asked us about is held via consent.
Data collected through our site or other means for the purpose of carrying out our obligations arising from any contracts entered into between you and us is held for the contractual obligation or for our and your legitimate interest.
Data held to let you know of changes to our services is held for your and our legitimate interest.
Data held to give you information about goods and services we feel may interest you is held for your and our legitimate interest.

HOW LONG DO WE HOLD YOUR DATA?

The length of time that we'll keep your data will vary depending on the purpose for which it is processed.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

UPDATED: September 2021.

Any changes we make to our privacy policy in the future will be posted on this page.

GET IN TOUCH WITH US

Questions, comments and requests about our privacy policy are welcomed and should be addressed to: fitnesscoordinates@gmail.com.

For more information about data protection legislation, please visit the Information Commissioner's Office website.